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Pasha Digital Villages

Pasha Digital Villages content




Kenya Open Data

Initiative primed to open up and share government datasets

Smart County

Championing the uptake of ICTs in all counties


Modernizing the Transport Sector.


Automation of public financial management

Centre of Excellence

Bridging the gap between industry needs and talent


The Government Data Centre (GDC) houses applications that support government services. Through this centralization, government data is easy to easy access by government bodies at the national and county levels. The GDC currently offers the following services:

1. Virtual Services /Cloud Service Solution
    - The Authority also offers Virtual Data Center (VMware) and Virtual Server components tailored to deliver customized solutions to the MDAs.

2. Data Center Services
    - Benefits include access to managed security, remote support, firewalls, fire suppression systems and environmental controls.

3. Training & Capacity Building
    - Through the GDC the Authority trains on the operations and management of other data centers.

4. Connectivity
    - All clients connected to GDC can be able to communicate with each other as long as they have point of presence at the Data Centre.

Public Key Infrastructure


1. The ICT Authority is currently working on the Operationalization and Activation of the National Public Key Infrastructure (NPKI) as one of the core deliverable projects within this financial year (2021-2022). 
2. As the Government Certification Agency (GCA), the ICT Authority is expected to offer the Digital Certificates services to various government agencies among them the Kenya Revenue Authority, the National Transport and Safety Authority, Ministry of Lands and Physical Planning and the National Treasury just to mention a few.
3. The National Public Key Infrastructure (NPKI) is a system used for the creation, storage and distribution of digital certificates, which are used to verify that a particular public key (online/virtual identity) belongs to a certain entity. 
4. The NPKI comprises a Root Certificate Authority (RCA) and the respective Government Certificate Authorities (CAs). The Kenyan Government Root Certificate Authority (RCA) is as by law operated and managed by the Communications Authority of Kenya.
5. The Kenyan Government Certificate Authority (GCA) is operated and managed by the ICT Authority (ICTA) as by the law. 
6. The ICT Authority plays the role of a Certification Authority (CAs) which is an entity that issues the Digital Certificates to end-users who in turn use them as per the applications that need protection, validation and non-repudiation. 
7. The use of digital signature technology is used to identify transacting parties, to confirm whether the transaction has been changed or not, and to prove the fact of the transaction. 
8. The envisaged use of the National Public Key Infrastructure (NPKI)  currently in Government includes Digital online transactions, e-learning, e-government, among others.



The Government’s vision is to provide a digitally empowered citizenry, living in a digitally enabled society as the per the country’s Digital Economy Blueprint. Digital Economy & Electronic transactions ecosystem cannot take place without the capacity of electronically identifying people, entities, organizations’ and machines in a reliable way. The National Public Key Infrastructure (NPKI) technology using digital certificates (equivalent to electronic identity cards or wet ink) is the most secure form of identification electronically and also ensures protecting electronic data. 
The National Public Key Infrastructure (NPKI) facility will offer the following core benefits to various MCDA’s and Government agencies:
    (a) Authentication
The National Public Key Infrastructure (NPKI) Infrastructure univocally guarantees an entity’s identity and attributes (who is it and what is it?) and establishes who is sending/receiving data across.
    (b) Integrity
The National Public Key Infrastructure (NPKI) service functionality detects any changes that may have taken place accidentally or intentionally while data is stored or transmitted over the Internet. Authentication and integrity services are the basis of electronic signatures, which can be compared with hand-written signatures, thus removing the need for paper and wet ink. 
    (c) Non-repudiation
The National Public Key Infrastructure (NPKI) ensures all parties to a transaction cannot convincingly deny having participated in the transaction.
    (d) Confidentiality
The confidentiality service enables electronic data (files and communications) to be protected, and controls access to the data by applying PKI-based authentication mechanisms.



The Governments’ National (Public Key Infrastructure) PKI scheme consists of four envisaged independent organizational structures and agencies. These are;
    (a) Steering committee: The Steering committee has a role to supervise, manage and make strategic decisions related to National PKI.
    (b) Root Certification Authority (CA): Communications Authority (CA) has the role of a Root CA which supervises and regulates Certification Authorities (CAs).
    (c)  Government Certification Authority (GCA): The ICT Authority has a role of Government Certification Authority (CA) which issues digital certification subscriber. 
    (d) Registration Authority (RA): An E-Government service provider assumes the role of a Registration Authority, which is to identify and register subscribers of digital certificates to Government Certification Authorities (CAs). (.e.g. Ministries and other user agencies). This role will be played by the ICT Authority.


Illustration of the Kenyan National Public Key Infrastructure Scheme.




The highest legislation related to National Public Key Infrastructure in Kenya as per the current laws and regulations is “Kenya Information and Communications Act of 1998 CAP 411A” revised under the “Electronic Certification and Domain Name Administration Regulation 2010”. With these laws, both the ICT Authority and the Communication Authority are mandated and empowered to offer the NPKI Services in their respective distinct roles as indicated below.

    - Communications Authority of Kenya (CA) has a role of a Root CA and its role is to define license framework for Certificate Service Content Providers (E-CSP’s) or Government Certificate Authority & Private Certificate Authority that issues certificates through “Technical rollout requirements for Certification Service Providers.

    - The ICT Authority as a State Corporation formed by the Legal Notice No. 183, cited as the Information and Communications Technology Authority Order, 2013 under the State Corporations Act, Cap. 446. Under Section 4 of the aforementioned Order, ICTA is mandated to amongst others, “promote e-Government services, and facilitate optimal electronic, electronic form, electronic record and equipment use in the public service”. This implies that it is upon us as the ICT Authority to be the Government Certification Authority (GCA) with respect to the operationalization of the National Public Key Infrastructure (NPKI).



    (a) Business Laws Amendment Act - March 2020
The recent developments to the scope of application of Electronic Certification services. The amendment has necessitated the amendment of KICA Section 83B (1) by deleting paragraph (c). The Business Laws (Amendment) Bill, 2019 was passed to law on 18th March 2020. Clause 13 of the Bill provides for the amendment of section 83B of KICA to provide for electronic means of authenticating and signing documents of title which was previously not applicable.

    (b) The Public Procurement and Asset Disposal Regulations, April 2020
Section 59. (1) A digital signature certificate required by a procuring entity shall be obtained from a certifying agency licensed by the Communications Authority of Kenya for accounting officer, head of the procurement function, tender opening and evaluation committee, as the case may be.

    (c) Land Registration Act (Electronic Transactions) Regulations Amendment Proposal 2020
The ongoing amendments to the Lands Registration Act to provide for various uses and applications of the Digital and Electronic Signatures.

The Ministry of ICT, Innovation and Youth Affairs through the ICT Authority as a licensed Electronic–Service Content Provider (E-SCP) and as the Government Licensed Certification Authority (GovCA) and the Communication Authority (CA) as the regulator and Root Certification Authority (RCA) are currently implementing the National Public Key Infrastructure (NPKI). 

The NPKI is a National Critical Information Infrastructure (NCII) and is recognized in the  Vision 2030 blueprint as one of the ICT flagship projects aimed at authorizing and authenticating information systems in the country as well as to facilitate the rollout of e-government services and electronic transactions. The integration of Digital Signatures into various government services as a form of online security and identity will increase the level of trust between Government agencies, customers, business partners, vendors and ultimately the citizens spurring e-commerce and digital trade.

Applications & Systems Department

Services offered by the ICT Authority Applications & Systems Department

1. Domains

A Domain name is a case-insensitive string of letters, numbers, and hyphens that is used to define the location of a web service where they are used as pointers to IP addresses.  A Second-level domain is a domain that is directly below a top-level domain. For example, in kenya.go.ke “.go” is the second-level domain of the .ke.The ICT Authority is the Registrar of the Government domains i.e. ".go.ke". The registration of the domain follows the following process;-
    (a) The registrant ( Organization that owns/requesting the domain registration) writes an official request to the ICT Authority.
    (b) Once the request is received, processed and approved, the domain is registered and the organization notified of the registration.
    (c) For renewals, change of host or any enquiries on domains an official/email request can be sent to:websupport@ict.go.ke

2. Hosting

The ICT Authority provides hosting services to MCDA's, the services are provided following an official request from the respective MCDA.  Web application hosting is done in a shared environment, upon the official request of the MCDA. Once the request is received and approved then MCDA is requested to share the web applications files which undergo vulnerability assessment and subsequent hosting.

3. Emails

ICT Authority has been providing email-hosting services for MCDAs under the shared services framework. The shared platform runs on Zimbra Collaborative Suite email system and has been in place since October 2020 with over 100 MCDAs and 22900 email accounts hosted. The setup is a multi-domain configuration and we are able to onboard an unlimited number of MCDAs. It has been the interest of the government to have all official communication happen using official email addresses and the Zimbra setup has been a great enabler. This has removed the burden of managing an email system from the MCDAs.

Benefits of a Shared Platform
(1) Central management of licenses and infrastructure
(2) One shared platform as opposed to disparate email systems
(3) Delegated domain administrators who manage emails for a specific domain
(4) Centralized security infrastructure

How to get on-boarded on shared emails as a Ministry, County Government Department & Agency
Write a letter to CEO ICT Authority requesting for onboarding and a team will help you set up new accounts or migrate existing ones or send smail through:  info@ict.go.ke



Huduma WhiteBox is an initiative of the Government of Kenya through the Ministry of ICT and Youth Affairs and the ICT Authority, geared towards catalyzing the successful growth of local ventures to, world-class status. The main objective of this initiative is to create a one-stop shop for anyone who wants to present, share or sell an idea, innovation, invention or solution to the government. 

The Huduma Whitebox programme aims to assist Kenyan innovators by providing technical support, advisory services, access to market, networking opportunities, and access to incubation and accelerator facilities. This is all aimed at assisting innovators as they develop their innovations and launch them in the market. The program has a training component that provided instructive training to innovators on topical issues that affect the innovator. Currently, training is provided on intellectual property, business modeling, go-to-market product strategies, sourcing for funding and various technologies that innovators can use to accelerate the deployment of their innovations.

Huduma Whitebox processes have a systematic approach for receiving, prioritizing, evaluating and validating new ideas, to support them to grow and scale. As such, they have been extensively researched and validated thereby incorporating industry best practices of innovation management. 
The program is in line with ICT Authority’s mandate to promote ICT innovations and enterprise.

Visit https://whitebox.go.ke/ learn more about the Huduma Whitebox program. 

Connectivity Infrastructure

Kenya currently boasts of being one of the most connected countries on the Eastern Coast of Africa. There are six submarine cables; TEAMS, EASSY, SEACOM, DARE, PEACE and LION that offer connectivity to the rest of the world via redundant routing. The shared services including the internet are accessed through the Government Common Core Network (GCCN). Inland, there is a backbone, metro and last-mile connectivity that has cut across the country through the government National Optic Fiber Infrastructure (NOFBI).

Subsequently, the Government network is connected to the international broadband highway through TEAMS, undersea Fiber cable providing an activated internet capacity of 10 Gbps. GoK has a 20% shareholding of 5.2 TB (current capacity of TEAMS). The current TEAMS cable has no redundancy and thus affects the service availability and compromises the quality of the service. There are other submarine Cables at the coast which are as follows: -
     (a) DARE 1
     (b) SEACOM
     (c) LION-2
     (d) EASSY
     (e) PEACE


Marine Fibre Cables

























The government in the last ten (10) years has built about 8900km of terrestrial fiber that has reached the sub-county level mainly connecting key government institutions and offices to offer service delivery. The government implemented the National Optic Fibre Backbone Infrastructure (NOFBI) in three Phases. NOFBI phase I was implemented between 2005-2009 and covered 4300Km of terrestrial fiber. NOFBI Phase 1 was largely a linear network and needed to be improved to make it more reliable and available; hence in 2010 the Government embarked of NOFBI Phase 2 in order to provide a more reliable, stable and efficient basic backbone network and also offer protection/redundancy leveraging on the NOFBI Phase I implementation
The NOFBI Phase 2 project work started in September 2014 and its scope included 2,100 KM fiber links and IP equipment to all the 47-county headquarters, the building of metropolitan area networks in all 47-county headquarters, and creating redundancy to the national backbone.
In 2017, the government embarked on NOFBI 2E network with a scope of 2,500 KM fiber links and IP equipment majorly covering sub-counties and creating sub-rings to further increase redundancy as shown in figure 1. Kenya has since achieved a more reliable, stable and efficient national backbone network that is being used by the Government at the National and County levels.


National Optic Fibre Backbone Infrastructure

In the last 10 years, the government has built a total of 534km of metro mostly in the Nairobi and County headquarters mainly connecting key public institutions and offices to offer service delivery. Due to metro connectivity challenges and the need for interconnectivity in public institutions, there is a great demand for the government to expand metro connectivity for effective service delivery as per the Sustainable Development Goals (SDG), Digital economy blueprint, National Broadband Strategy 2018-2023and Smart Africa 2063.

The foundation of ICT infrastructure is physical connectivity. That is a combination of First Mile, Middle Mile, and Last Mile. First Mile is the underwater cables, the Middle Mile is the backbone and metro network along with transmission and core network, and the Last Mile is the final connection to users. The Last mile connectivity aims to ensure that national, county and other government institutions are connected to the backbone network for the delivery of digital services across the country. 


Government Unified Communication Systems

Unified Communications provides a wealth of tools to increase and improve collaboration internally within government offices. With features to elevate internal visibility and expanded messaging capabilities, Unified Communication gives government offices a boost in office productivity while ensuring a simple, intuitive user experience. Unified communications are often described as the integration of enterprise communication services such as chat, VOIP, email and video conferencing.

The GUC helps enhance transparency in service provision, speed of service delivery to citizens and promote collaboration and data sharing among government Ministries, Departments and Agencies by;
    (a) Providing free telephone and video calls between connected government offices.
    (b) Providing a unified telephone directory of government officials and public servants.
    (c) Providing alternative ways for government employees to collaborate such as instant messaging.

Users have a centralized directory that can be used to access other users in other Government offices. There are currently more than 11,000 users onboarded across all 47 County Offices.

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