ict authority

Who we are

The Information and Communication Technology (ICT) Authority is a State Corporation under the Ministry of Information Communication and Technology.

The corporation was established in August 2013. The Authority is tasked with rationalizing and streamlining the management of all Government of Kenya ICT functions.

Our broad mandate entails enforcing ICT standards in Government and enhancing the supervision of its electronic communication. We also promote ICT literacy, capacity, innovation and enterprise.


Transforming Lives using ICT


To champion and harness ICT to enable efficient and effective access in the delivery of public service for the public office and public service.

Core Values

Our Core values are:

1.Integrity: We are trusted to efficiently use our resources to deliver our promise with utmost honest, accountability, and in the most knowledgeable way.
2.Community: We work together and team up with strategic partners to deliver sustain able solutions for betterment of our customers.
3.Thought: Our work is rooted in accurate data, tested knowledge and superb, collaborative thinking.
4.Action: We do the right thing for the right reason at the right time and in the right way.

ICT Authority Mandate

The following are the functions of the ICT Authority:

1.Set and enforce ICT standards and guidelines for the human resource, infrastructure, processes and system and technology for the public office and public service; and

2.Deploy and manage all ICT staff in the public service;

3.Facilitate and regulate the design, implementation and use of ICTs in the public service;

4.Promote e-Government services;

5.Facilitate optimal electronic, electronic form, electronic record and equipment use in public service;

6.Promote ICT Innovation and enterprise;

7.Establish, develop and maintain secure ICT infrastructure and systems

8.Supervise the design, development and implementation of critical ICT projects across the public service.

9.Implement and manage the Kenya National Spatial Data Initiative


  1. Department of Standards
  2. Through the Department of Standards we set and enforce ICT standards and guidelines for  human resource, infrastructure, processes & systems across the Public Service.

    1. Department of Innovation

    The Department of Innovation undertakes the following:  Introducing  viable ICT Innovations to Government for adoption; Receiving innovations and products/solutions from all over Kenya; Evaluating to qualify their viability and potential to scale; Facilitating technical assistance, linkage to markets and marketing expertise as well as  access to legal guidance, research institutions, investors and hubs  through a network of partners and subject matter experts. In collaboration with investment partners, the programme identifies suitable hubs and accelerator programmes for innovators based on their needs.

    1. Department of ICT Capacity

    The ICT Capacity Department facilitates ICT literacy for the citizens. Currently the Department is running the Presidential Digital Talent Programme (PDTP) which provides internship for fresh ICT and engineering graduates who are equipped with hands- on skills that boost their entrepreneurial skills as well as increase their chances for employability. Through the programme, the Authority aims at transforming the manner in which ICT is used for effective service delivery in the Government by providing a skilled workforce. This Programme is now on 6th cycle.So far 1,300 interns have completed their internship through cohort I to IV. The mentoring and coaching of 400 Cohort VI interns is ongoing.

    1. Project Management Office

    The Project Management Office is in charge of the day-to-day implementation of ICT Programmes/ Projects that the Authority is implementing on behalf of the Government of Kenya. They include:

      1. The Digital Literacy Programme (DLP)

    The Digital Literacy Programme was conceived by the President in the year 2013 and its objective is to equip learners in Kenya with the 2qst century ICT skills. Through the Programme the following activities are carried out:

        1. Supply and installation of devices to both learners and teachers in public primary schools
        2. Follow up with the Kenya Institute of Curriculum Development (KICD) to ensure educational content is available
        3. Ensure schools are connected to national grade (electricity) or solar to enable charging of devices
        4. Ensure teachers get adequate training from Teachers’ Service Commission (TSC) with support from our officers
        5. Work with the Ministries of Interior and Education to ensure safety of devices already in schools.
        6. Provide broadband connectivity to schools.
      1. The National Optic Fiber Backbone Infrastructure(NOFBI)
      2. The Eastern Africa Regional Transport, Trade and Development Facilitation Program (EARTTDFP)

    This is a regional initiative jointly financed by the government of Kenya and the World Bank. Through it the following is being carried out:

        1. Rehabilitation of dilapidated fibre cables,
        2. New build of 630 kms fibre cable and;
        3. International connectivity by laying fibre cables along Nakodok -Eldoret road
    1. Information Security Department

    The department of Information Security undertakes the following;

      1. Develop and implement strategic ICT intelligence security policies, standards, guidelines, plans and procedures for the Government.
      2. Develop and implement a national Government information security incident reporting & response system.
      3. Oversee and enforce ICT security guidelines for Government.
      4. Promote Information security awareness.
      5. Undertake continuous research and development on Information security and provide advise Government.
      6. Provision of security awareness education and ensure that everyone knows his or her role in maintaining security.
      7. Provision of mechanisms that support the security program outlined by the policy.
      8. Assessment and evaluation of risk management on information security.
      9. Ascertain the effectiveness and security of information technology systems.
      10. Monitor inherent security threats on the overall network infrastructure to ensure uninterrupted network service.
      11. Ensure protection of networks, web sites, applications, databases, servers and data centers, and other technologies
      12. Monitor and analyse organization’s security position on need basis to detect, analyse and respond to cybersecurity.
    1. Applications and Systems Department

    The Applications Department undertakes the following;

      1. Design and develop citizen-centred e-Services, integrated information management and enterprise systems for efficient and effective service delivery.
      2. Design, develop and Provide guidelines to Ministries, Counties, Departments and Agencies (MCDA’s) for design, business process re-engineering and implementation of e-Government initiatives.
          1. Design and implement Government Information Communication Technology enterprise systems that cut across the public service in a cost-effective and sustainable manner.
          2. Design, develop and maintenance of critical data hubs, master data management systems and data warehouses for the public service.
          3. Provision of a “one stop shop” platforms for access to Government services to citizens and businesses.
          4. Conduct assessment of existing systems in different sectors in Government to identify areas of integration and inter-operability of systems in the public service.
          5. ) Provision of fully integrated, distributed and scalable systems across the public service.
          6. Establishment and maintenance of disaster recovery and business continuity programmes.
          7. Collaborate with other stakeholders on the development of E-Government Applications Enterprise Architecture and standards.
    1. The ICT Infrastructure Department

    Key Functions for the Infrastructure department
    The department have two key functions namely Network Connectivity and Cloud/Data center
    Department Role

    1. Set and enforce ICT standards and guidelines for the infrastructure, for the public office
    2. and public service;
    3. Facilitate and regulate the design, implementation and use of ICTs in the public service;
    4. Establish, develop and maintain secure ICT infrastructure and systems;
    5. Supervise the design, development and implementation of critical ICT projects across
    6. the public service.

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